Privacy Policy & Terms of Use

Last updated: March 2026

Welcome to Alma, an AI assistant by Nurture Moms, built to support mothers with evidence-based information, emotional reassurance, and community connection.

By using Alma, you agree to the terms below.


1. What Alma Is — and Is Not

Alma provides:

  • Educational information about motherhood, women's health, and child development
  • Guidance based on trusted scientific and public health sources
  • Community features to connect moms in similar life stages

Alma does not provide medical diagnosis or treatment.
Alma is not a replacement for a doctor, midwife, nurse, or other healthcare professional.

If you have urgent or emergency medical concerns, seek professional care immediately.

2. Information We Collect

We may collect the following information:

a) Information you provide

  • Profile details (motherhood stage, preferences)
  • Questions you ask Alma
  • Community posts or comments
  • Feedback or reports

b) Automatically collected data

  • Device type and app usage data
  • Language and region (non-precise)
  • Interaction metadata (not conversations' medical meaning)

We do not sell personal data.

3. How We Use Your Information

We use your data to:

  • Personalize Alma's responses
  • Improve answer quality and safety
  • Moderate community content
  • Maintain platform security
  • Improve the product experience

Your conversations may be reviewed only in anonymized form to improve system quality and safety.

4. Health & Sensitive Information

Alma may process health-related questions only to provide educational responses.

We take additional care to:

  • Limit data access
  • Avoid unnecessary storage
  • Avoid profiling or advertising based on health data

You can request deletion of your data at any time.

5. AI Transparency

Alma:

  • Uses AI models to generate responses
  • Is guided by trusted sources such as WHO, ACOG, RCOG, AAP, NHS, CDC, ANVISA, and peer-reviewed research
  • May occasionally make mistakes — always verify critical decisions with a professional

6. Community & User Content

If you post in the community:

  • You retain ownership of your content
  • You grant us permission to display and moderate it
  • Content must follow Community Guidelines (see below)

We may remove content that violates safety or moderation rules.

7. Account & Access

We may suspend or restrict accounts that:

  • Violate community guidelines
  • Spread harmful misinformation
  • Harass or endanger other users
  • Abuse the platform

8. Children's Privacy

Alma is designed for adults (mothers and caregivers). We do not knowingly collect data from children under 13.

9. Changes to These Terms

We may update these terms as Alma evolves. Major changes will be communicated in-app.

10. Contact

For privacy or safety questions:

support@nurturemoms.app